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Instructions for changing the region in WoW

  • 20-01-2024
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Changing the region in World of Warcraft

Changing the region in WoW is a crucial step that changes the actual region of your game account. Thereby affecting many different processes related to the ability to buy and pay for goods. Do not forget that the region change directly affects the prices and currency in which the user makes all purchases. In addition, changing the region affects the ability to send gifts from the account, as well as sets restrictions on receiving gifts from other users.

For a number of different reasons, many gamers are constantly looking for information on how to change the region of their account on the official servers of World of Warcraft. Often players change the region when actually changing their country of residence, or when they feel the urgent need to do so because of the sanctions imposed on their country of residence (Russia, Belarus, etc.).

It should be noted that often under the term "WoW Region Change", in most cases, actually means changing the information about the game record in the "Country / Region" section. A detailed reading of this article will give you answers to absolutely all questions related to the term "WoW Region Change".

An example of the most popular questions on this topic:

  • Region WoW, How to change region WoW, How to transfer region WoW, Change region WoW account, WoW change account region, Change region WoW, WoW change region from US to EU, Can you change your WoW region, How to change region in WoW.

In addition to all of the above, you can also learn in this article information that will help you change the region for your game account in WoW. You will be able to change your current WoW region not only to Kazakhstan or Turkey, but even to the USA, Germany, France, Estonia, Italy, Spain or any other desired country.

Procedure for changing region in WoW

In order to change the current region of the account to a new one, the user needs to send a region change request to the technical support on the official website of the World of Warcraft developers. Such a request always consists of a text message with a request to change the region and attached documents. The attached documents are actual proofs in the form of photos, which can show the accommodation bills according to the current rental agreement or utility bills issued to you in the new country for the month of your stay. According to the rules from the official developers of the game, to change the region of the account, you must be in the new country for at least a month. This is a prerequisite to be approved for a region change.

How to check WoW region change requests:

  • When checking your request, WoW staff will always check what country the request was sent from and what recent activity the account has had (1 week to 1 month).

Example:

Yesterday you logged into your account from a Russian IP address, and the very next day you send a request to change the region from another country. In addition, you provide photos of your invoices for the last month. During the initial check of your account, a support employee will immediately identify such a discrepancy. As a result, you may be denied a region change without the right to appeal.

Important:

One of the most important criteria for changing region is what IP address you have logged into your account from in the last few weeks. This is why you should not log in with your regular IP address for at least 1 week before applying for a region change. As an option, you can play for 1 week or even better 1 month via VPN with the IP address of the country you are changing the region to. After that, send a region change request with all the necessary.

Preparing before sending a region change request

Choosing a reliable VPN:

  • It is very important to choose a reliable VPN. Preference should be given to the VPN that has the "Kill Switch" function - automatic disconnection of the Internet when the connection to the VPN is broken (helps to hide the main IP). It will also be useful to have a function that allows you to change the time zone under the country of the VPN server.
    It is recommended to choose a VPN that you will use. It is ideal to find a VPN with a unique static IP address. The best option is a personal VPS/VDS server. 

Remember that the easier the method of getting a VPN, the more people have used that method. This means that the chance of getting region change approval decreases due to the possibility of the IP address of the free VPN being blacklisted by WoW developers.

Exit from devices:

  1. Before you go to the official World of Warcraft website, you need to check your IP connection to the country with the help of special sites.
  2. Go through VPN (of your chosen country to change faction) to the official website of the game developers.
  3. You need to log out of your WoW account from all devices at once. To do this, go to your account, go to the "Security" tab and click "Log out of all devices".
    This is to ensure that you do not accidentally log in to your game account from a website, autoplay or phone. This eliminates unintended logins and minimizes the possibility of logging from your current country. This is especially important considering the fact that the mobile app may be constantly running in the background.
  4. The next step (after a minimum of 7 days, ideally 30 days) you need to log into your WoW account. In the personal cabinet of the account, be sure to check the country of connection. You can view this information in the same section where you log out from all devices in the "Security" tab. It is very important that the country you need is displayed, namely the country to which you are going to change the region.
    Be sure to take into account the fact that this section displays information for the last time you logged in to your device from a new country. This means that if you accidentally logged in to an app or website from your main IP address and then logged in using a VPN, you will not see that you have ever logged in to an account under your real IP. Be careful and do not make mistakes, otherwise it can lead to dire consequences.
  5. It will be useful to access the official World of Warcraft website from your phone. In this case, you can use any free VPN or Proxy, the most important thing is that it was the IP address of the country to which you transfer your WoW account. It is also recommended to periodically repeat this action, in this situation, the permanent IP will not play a role.

Important information on account preparation:

  • After you have verified the functionality of your VPN and logged out of your account, you should start "warming up" your account. During the next 7-10 days you should log in to your account and be active only under the IP of the country you are going to transfer your account to. This means that during this period of time you need to log in with VPN enabled, so that in the history of the account was recorded connection to the account from another country.
    If you ignore these steps, it can have a negative impact on your WoW region change. It will look quite suspicious if you send a request to change region the first time you log in from another country, while you have not logged in to your account at all before. Keep in mind that the information displayed in the "Security" tab is not your login history, it's just the statistics displayed when you first logged in to the app or website from a particular address.
  • Using a personal Proxy server instead of a VPN, as you will have a static and unique IP address, greatly increases the chance of region change approva.
    That said, the method of connecting via VPN is also quite popular and workable. Even if you always have a dynamic IP address every time you connect via VPN, this is a workable method.
  • You can also safely play on your account via VPN or Proxy of the country you plan to do the region change to. At the same time, it is very desirable to adhere to one simple condition. Absolutely every standard VPN has a list of several addresses that are given to you randomly when you connect. This means that you can write down one particular IP from all the addresses available to you. Then, the next time you connect to the VPN, try using VPN reconnections to find the same address that you wrote down the first time. Afterwards, always log into the app and website exclusively under that IP address.
    If you have a lot of different IP addresses in your account history, this will give the technical support person an extra reason to verify that a VPN is being used. The process of finding a specific IP address can be quite time-consuming. Therefore, a personal Proxy server is much more practical in this regard. But from experience we can say with certainty that users use VPN much more often, because of the simplicity of working with it.

Sending a request to change the region

  • Before going to the official site of the game developers, we again check your connection to the desired country (similar to how it was done before). First it should be checked through third-party special sites for IP verification (you can find them on the Internet), and then in the account settings, section "Security".
  • If everything is fine with the IP address, then you can start writing a request to the specific language tech support. To do it as correctly as possible, at the bottom of the site change the language to one of the following: English EU, English US or Russian.
  • Next, you need to write a request to the appropriate section, namely: Contact Support ➜ Account ➜ Change account details.

Identity Verification:

  • When you create a request, you will be asked to confirm your identity. If you have an authenticator, you will simply need to enter the code in the app. Each code from the authenticator is valid for about 5 minutes.
  • In the other case, you will be asked to answer 1-2 questions. Usually these questions are difficult to answer, as they ask for information that even the account holder doesn't always know about. You can skip 2-4 questions, and eventually you'll be given a fairly easy question that you shouldn't have much trouble answering. But even if there are no options here, try answering at random or try searching for the answer on Google or Yandex. There will be nothing wrong with this, you will still be given to write a request, but if all answer incorrectly, you may well reply that tech support doubts that you are the owner of the account and will close the request sent.

Appendices to the application:

  • One of the most important factors when changing region is to submit document photos. In order to achieve the highest possible chance of region change approval in WoW, you should send photos of documents in black and white print. Finding and/or creating documents is your primary concern. In today's world, there are so many different options available to solve this problem.
  • On the request submission page, there are 2 tabs where you can attach any files and images. One tab is at the top of the message and the other tab is below the message. You must put one of the attached files in the top tab as proof of residence in another country. You cannot attach more than one document there. Then upload the remaining files you have on hand (photos, electronic scans, etc.) to the bottom tab.

Recommendations and tips:

  • Initially try to send photos of receipts (they are the easiest to get).
  • If the support staff additionally ask you to send an electronic scan or something else, then send a spare set of documents (prepare it in advance).

A passport photo or scan is never required to change region, support staff never ask for it.

  • Receipts should be printed in a vertical orientation so that all contents are to the brim.
  • On a phone receipt where there is a dotted line, the side at the top should be made torn, supposedly that part of the receipt was torn from the other. If you have a phone receipt with a blank line "_ _ _ _ _ _ _ _ _ _ _ _", then you are in luck. In it you can manually, with a pen write the amount indicated on the left (for example: 1286,24), and also where the dotted line, through a ruler to tear off the top part and only then make a photo.
  • Pay attention to the correct cutting of receipts, they should not show scissor marks. This means that the documents submitted for inspection should not show that they have been cut by hand. It is recommended to crease the receipts slightly and give them a tattered appearance. Receipts should not look as perfect as if you kept them in a safe specifically for the purpose of sending them to support to change the region of your World of Warcraft account.

Content of the appeal:

  • It is advisable to write your appeal to technical support only in English. If you do not know English, then use online translators.
  • In the message you should write that you have moved to another country for some personal reasons (work, study or other situations).
  • You can't put dates and deadlines in your post, as you actually have to be in the new country for at least a month to change regions.
  • Write your name in the language it appears on your WoW account (if in Russian, then write it in Russian, etc.).
  • It is recommended not to come up with various long touching or political stories, and all that kind of stuff. Write short, clear and simple.

Important:

If at the time of going through the procedure to change the region in WoW you will have some cash balance on the balance, then be sure to read this paragraph. Even having 1 ruble on your account balance can play a huge role, and not in your favor. When changing the region, the balance is completely reset, but without your consent it can not be reset. That's why even after your request to change the region has been approved by a support staff member, you will be asked to confirm that you agree to the zeroing of the balance with the subsequent change of the region. But the catch is that after you send a reply with your consent to balance reset, your reply will probably be checked by another person. Who may well double-check your earlier submission. And even though you received a positive response in the first letter regarding the change of region, the new employee may refuse to change your region. Based on all of the above, you should definitely inform the support team in your first contact that you agree with the zeroing of your balance. This is necessary in order not to have to respond to messages from different support staff, thereby jeopardizing a potential region change.

  • After you have sent a support request, you need to completely log out of your account on the official website of the game developers and close the website tab in your browser.
  • You only need to follow the response from the support team via your personal e-mail. You don't need to go to the World of Warcraft website and log into your account every hour. Proxy and VPN can make mistakes and at some point may show that you are in a completely different country.

Example of a written request to WoW Support (text version)

Below is the most standard example of a message to the official technical support of World of Warcraft developers. You can use this example as a basis, but it is desirable to add something of your own or come up with something truly unique.

Greetings ➜ Hello, dear WoW support, my name is (First Name / Last Name)
Reason for relocation ➜ I would like to contact you with the question of changing the region of the account.
I am writing to you due to the fact that I had to move to another country from Russia due to that I now study and work here. So now I would like to ask you for help with changing the region.
I would like to change the region of the account to the country in which I currently reside, to Kazakhstan.
As proof of residence in another country, I am attaching utility bills showing my name and residential address.
Please reset the balance to zero ➜
(if the balance is 0 money, then do not write this line)
Also if the change of region requires resetting my current balance of funds, I agree to reset all my balance in Russian rubles on my account.
Caption ➜ Sincerely (First Name / Last Name)!


Example of a written appeal to WoW developers' technical support (photo)

letter, application, text


Increased chances of passing the inspection

Printing and photos of receipts

  • Attaching photos of printed receipts to your request is very important. In the case of Kazakhstan, it is necessary to print receipts in black and white, then properly trim the edges and give them a wrinkled and ragged look. It is always worth taking a photo against a monochrome background and without any objects in the back, so that when the documents are checked it is impossible to determine the real size of the printed receipt accurately.

Static IP or Proxy

  • When using a VPN or Proxy, you should preferably always have the same IP address when interacting with your WoW account. Pay special attention to this and try to make sure you always have the same IP address. If your IP address is always different (dynamic), that's fine. However, some of the support staff may focus on this and request additional verification of your identity or the documents attached to your application.

Removing metadata from photos

  • After downloading all your prepared photos to your computer, you should remove all unnecessary information from them. This is due to the fact that the photo may show the location from which the photo was taken. Based on the above, it is recommended to remove all unnecessary metadata from the photos you have taken to increase the chances.

Waiting for a response and proper correspondence with WoW Support

Waiting time for a response

  • After sending a request to change the region, you will receive a notification that the request has been received by the support service, wait for a response. Never click on links from e-mail messages, as they will redirect you to the official site of the game developers. This may result in unintentional logins from your real IP address to your WoW account if you have not enabled VPN or Proxy beforehand.
  • Responses always come within 24 hours, but sometimes they can be answered in half an hour, always different. So be patient and do not log in to your WoW account with your real IP address while waiting for a response from World of Warcraft technical support.

Responses to a query

It should be noted that this is probably one of the most important sections of this guide. Because so many users ask the question "What should I do?" even when this guide is clear and detailed about situations with tech support rejections. It's important to remember that rejections are literally one of the integral parts of a region change. You may be approved to change region on the 1st attempt or on the 16th attempt. This is due to the presence of a huge number of different nuances, it is never really known why you were denied. You may mistakenly think that the WoW tech support staff will send you the actual reason for the refusal, but this is far from true. The following article details how tech support responds to users.

Examples of the most common negative responses from tech support:

  • "We couldn't verify that you really moved to another country, please don't use VPN";
  • "Your documents are redacted, we cannot verify the authenticity of the documents sent".

Based on a huge amount of experience and guided by a huge number of real examples. We can say with certainty that in about 95% of cases, the responses sent by WoW support staff are repetitive formulaic phrases. Which often have absolutely nothing to do with reality and do not lend themselves to any logical explanation.

Example:

You may get a reply from tech support "Send us your utility receipts with your name and address so we can change your region". But at the same time, you have already sent all this earlier, when you first contacted WoW support. Accordingly, in this situation, the support staff sent a response that is intended for those requests where the person did not attach anything to the request. In fact, this proves that WoW support staff are not competent or simply negligent in their duties. Often they just attach some response template at random and thus redirect the request to another employee.

In case of refusal / Request to supplement a request

  • Initially, when you receive a refusal, you should pay special attention to the status of the request.
    ➜ If the status says "Need more info", you can continue to correspond with WoW tech support staff. Try to submit the same receipts for review, in the form of photos or scans, as you prefer.
    ➜ If the status of a request is marked "Resolved", there is no point in answering it. You will constantly get responses like, "You have already been answered and closed the request. Why did you open the request and write again?".
  • According to current legislation, people's documents in the World of Warcraft developer database cannot be stored for long periods of time. This means that the contents of all your past requests will not be available when you check a new request. At the same time, the requests themselves will still be available for viewing, regardless of what tech support you wrote to. Therefore, if you receive any rejection with the request status "Resolved", you can send a new request. At the same time, it is advisable to create a new request not earlier than in 4-5 days. You can send exactly the same new request with all the documents you sent earlier. In order to increase the chances of getting a positive response from technical support, you can send scanned copies instead of photos and wait for a response from another support employee.

    LifeHack:

    It is advisable to send repeated requests to tech support from different regions one by one. This means that if you initially contacted European tech support, it is recommended to send your next request to Russian or American tech support.
  • You should clearly understand and realize that WoW support staff can refuse you for any reason.
    The most common reasons for rejections look something like this summary:
    ➜ "After verifying your account, we were unable to verify that you have physically moved to another country, please do not use a VPN.".
    In such a case, you should just be active more often under the IP address of another country, as your login history can still show any oddities that give away that you are still in your own country, while using a VPN or Proxy.
    ➜ "The tech support person was unable to verify the documents you provided and the like.".
    Quite often, employees like to send just such a prepared answer in various variations. This is due to the fact that the technical support staff is quite often really responsible for changing the region. Therefore, if they are in any way unable to verify the authenticity of receipts or if they have any doubts about the user's move, it is easier for them to refuse with such a prepared wording than to take responsibility, take risks and change the person's region.
  • Considering the fact that with 99% probability, you will be answered by a different tech support employee every time (this plays a very big role). You can easily send the same receipts in the format of photos or scanned copies, in replies or fully created new requests. Thus, each new tech support employee will formally start considering your request anew. It is strictly not recommended to write answers consisting of 1-2 words or send 5 answers in one and the same request. With such actions you create spam, and you can easily start sending threatening text messages. Based on the above, any responses you send should contain files and a brief description of the main query. Each of your responses should be succinct, thoughtful, and comprehensive.
  • It is incredibly important not to send a lot of requests in a row. If you really have very little time spent without your primary IP address in the app or on the official website. An excessive number of requests created in a short period of time can lead to negative responses from tech support. You may receive frightening messages about the risk of getting blocked, or about the possibility to write the next answer only in 3 months. Immediately we would like to note that this is a banal reception of employees. No sanctions will be imposed on your account for excessive sending requests. In addition, you will still be able to calmly send repeated requests to change the region. Some unscrupulous WoW tech support employees simply scare away users who are suspected of using VPN or Proxy with such responses. Regardless of the situation, it is strictly forbidden to spam requests. Believe me, you are unlikely to get anything else but negative and negative responses from the tech support. In addition, for excessive activity technical support staff World of Warcraft simply can add your IP-address to the blacklist on the change of region, which can also be. If you are constantly answered by the same employee (this can happen, but it happens very rarely), or you in a certain region constantly receive refusals, then in such a situation it is really better to just wait a few days and change the language. After that, start writing to the support of another region (Europe / America). You can also try to send a request in Russian to the Russian-speaking support team, this also works quite often.

Answers to frequently asked questions:

  1. Do I need to log in to the authenticator via VPN?
    ➜ Without a VPN, you can only log in to an authenticator that is directly installed on your phone as a separate application. Only such an authenticator will not send the login history of IP addresses from your country to WoW Support.
    ➜ It is forbidden to log in through an authenticator that is inside an application created by the game developer. This authenticator will record IP addresses and countries each time you log in. In such a situation, WoW support staff will be able to view the history of all IP addresses. That is why it is not recommended to log into such an authenticator without a VPN enabled beforehand.
  2. Do I need to unlink my number/authenticator from my account?
    ➜ No! This action has no effect on the region change, either before or after the request is sent.
  3. Do I need to change any information in my account?
    ➜ No! It can only be harmful, it is better not to touch anything at all before changing the region.
  4. Can I play during a region change?
    ➜ Yes, you can! But you must play only via VPN or Proxy. So be careful not to accidentally disconnect your VPN or Proxy during the game.
  5. Will my account be blocked if I try to change my region this way?
    ➜ No. The maximum you can expect in such a situation is to be refused to change your region. In cases where you behave in an overly intrusive manner (spamming) - you may be blocked for a few days with a warning. Temporary blocking can be imposed as a consequence of inadequate behavior on your part, it happens very rarely.
  6. Do I need to play via VPN or Proxy after changing region?
    ➜ No, there is absolutely no need to do so. You can safely play your favorite games after successful region change as before under your standard IP address. However, it is strongly recommended that you connect to the application and play World of Warcraft via VPN or Proxy for the first 3-5 days after successful region change. This is necessary to ensure that during unscheduled recheck (performed within 3-4 days) you are not canceled the region change. Cancellation of region change is extremely rare, but it happens, so it is better to be safe.

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